Digital Signage for Public Authorities — Manage Information, Create Transparency, Inform Citizens.
Digital information channels for citizen service centres, entrances, waiting areas and service points. Citizen information, queue calls and notices are centrally managed and kept up to date on displays.
.png)
Why digital visitor communication matters for public authorities
want faster digitalisation in their municipality
is the average waiting time for a visit to a public authority
expect active information about digital public services
Which challenges does Digital Signage solve for public authorities?
Digital Signage helps public authorities and public institutions provide citizens and visitors with up-to-date information quickly. Queue calls, waiting information, notices and wayfinding can be centrally managed and displayed in citizen service centres, entrances and waiting areas.
Long waiting times and high demand for information
Citizens need information about waiting times, queue calls, responsibilities and required documents. Missing information creates additional questions and workload.
Orientation in public offices and administration buildings
Visitors need to find the right service area, room or contact quickly. Unclear routes lead to questions and unnecessary walking distances.
Communicating short-notice changes reliably
Opening hours, appointments, responsibilities and important citizen information can change at short notice. Outdated notices make fast and reliable communication difficult.
Typical Use Cases
Digital Signage solutions for public authorities
From visitor information to internal communication: typical Digital Signage applications for public authorities and public institutions.
Visitor queue display
Display queue numbers, call status and notices for citizens in service centres, waiting areas and counter halls.
✓ Reduce pressure on waiting areas and counters
✓ Connect queue or ticketing systems
✓ Show queue number and service counter
Information display
Show opening hours, responsibilities, required documents and current citizen information centrally on displays.
✓ Reduce questions at reception and counters
✓ Integrate websites, CMS or RSS feeds
✓ Control content centrally by location
Welcome screen
Welcome visitors and show appointments, responsibilities, contacts and important notices directly at the entrance.
✓ Reduce workload at reception and information desks
✓ Show appointments and contacts
✓ Schedule content changes automatically
Waiting area display
Inform citizens about procedures, required documents and current notices while they wait.
✓ Use waiting time for useful information
✓ Explain documents and next steps
✓ Play content automatically
Digital wayfinding
Guide visitors to offices, rooms, counters and service areas with up-to-date digital directions.
✓ Reduce wayfinding questions for staff
✓ Map offices and floor plans digitally
✓ Optional touch navigation
Digital notice board
Make service information, appointments and internal updates visible to employees across offices and departments.
✓ Reach employees without a fixed PC
✓ Integrate SharePoint, Teams or intranet content
✓ Distribute content by office or department
Meeting room display
Show meetings, appointments, agendas and visitor information directly in meeting and council rooms.
✓ Present meetings and appointments clearly
✓ Connect Microsoft 365 or Exchange
✓ Add agendas and visitor information
Digital room booking
Show room status and bookings at meeting rooms and synchronise them with your calendar.
✓ Reduce double bookings and search time
✓ Synchronise calendars automatically
✓ Book rooms directly via touch
Emergency & safety communication
Make alerts, evacuation instructions and safety information visible quickly in public areas, corridors and administration buildings.
✓ Warn citizens and employees quickly
✓ Show escape routes and instructions
✓ Target content by building
Digital outdoor totem
Show opening hours, directions, current notices and citizen information outside town halls or administration buildings.
✓ Guide visitors before they enter the building
✓ Show opening hours and directions
✓ Keep information centrally up to date
How does Digital Signage work in public authorities?
With connectSignage, citizen information, queue calls, appointments and notices can be centrally managed and displayed on screens in citizen service centres, entrance areas and waiting zones. Content can be controlled by location, area, display or time and connected to existing systems and data sources.
HTML 5 editor
Intuitive, PowerPoint-like designer for content creation.
Databases
Automatic and scheduled synchronization of external databases for content that is always up to date.
Media upload
Easy upload of your own content, such as images, videos, GIFs, PDFs, and more.
Microsoft Teams
Integration of Microsoft Teams for video communication and display-based information presentation.
Outlook / Exchange & iCal
Integration of calendar and booking systems to display and manage appointments directly on the display.
Player Administration
Central management of players with on/off times, live view, screencast, alarm profiles, and preview.
Rights management
Individual user rights for secure and structured team collaboration.
Web pages
Integration of external websites with flexible display options for different screen formats.
Trigger
Automatische Wiedergabe bestimmter Inhalte auf der Grundlage von Echtzeitdaten, beispielsweise von Sensoren oder externen Systemen.
Touch
Create interactive touch applications with multiple levels and intuitive user guidance.
Modern Communication at Stadtwerke Saarbrücken
With connectSignage, Stadtwerke Saarbrücken is digitizing its room management and visitor communication systems—featuring room booking and a modern welcome screen in the reception area.
%20(1).png)
Digital visitor information at the IHK Niederbayern
With connectSignage, the IHK Lower Bavaria uses a centralized digital signage solution for visitor information, event schedules, and digital wayfinding at its Passau location. Welcome screens and information displays clearly show current appointments, seminars, exams, and room details in the entrance area, helping visitors navigate the building.
This industry often relies on the following solutions
Information display
Information at a Glance: Display key metrics, process data, deadlines, and the latest information on digital displays—automatically updated and centrally provided.
Digital wayfinding
Wayfinding that simply works: Digital wayfinding systems guide visitors, customers, and employees safely to their destinations—flexibly, centrally managed, and always up to date.
.png)
Emergency & safety communication
When every second counts: Make warnings, evacuation information, and safety alerts visible instantly—centrally managed, targeted, and easy to understand.
Room booking
Available rooms at a glance: Digital room booking makes availability visible right at the room – flexibly bookable, automatically synchronized, and always up to date.
Digital bulletin board
Internal communication that hits the mark: Make news, notices, and important information visible directly on digital displays – centrally managed and always up to date.
Meeting room display
Professional meeting management: Display agendas, room status, and relevant information directly in the meeting room—centrally managed and always up to date.
What our customers say
“The advantage is that we can now display information even faster and more reliably.
“We successfully operate connectSignage at more than 1,000 locations and continue to develop projects together in close, partnership-based cooperation. ”
“It was important to us to enter into a partnership in which we could rely on strong support for customer projects.”
"Our partnership with connectSignage creates a powerful combination of flexible software, integration expertise, and excellent personal support."
Digital Signage solutions for public authorities
Examples of Digital Signage in public authorities — from information and queue systems to wayfinding and visitor guidance.
.png)
Take your in-store communication to the next level
Simplify the maintenance of your branch displays, strengthen your brand and increase your sales figures — with connectSignage.
.avif)
Frequently asked questions
Frequently asked questions about Digital Signage for public authorities.
Digital Signage for public authorities describes the use of digital displays to show citizen information, wayfinding, waiting instructions, queue numbers, room occupancy, safety announcements, official notices, and internal communications in public institutions.
Digital signage is useful in the public sector because authorities need to communicate a lot of current information clearly and visibly. Digital displays assist with wayfinding, citizen information, waiting area communication, security alerts, internal administrative communication, and official announcements.
Key use cases include digital citizen information, digital wayfinding, welcome screens, waiting area displays, queue management displays, emergency communication, digital bulletin boards, meeting room displays, and multilingual information displays.
With connectSignage, content can be created, updated, and scheduled using drag-and-drop. Roles and permissions allow you to define which teams are authorized to edit which content.
connectSignage helps public authorities centrally control digital displays and deliver content specifically by location, building, floor, room, or use case. This includes citizen information, digital wayfinding, waiting area displays, call systems, meeting room displays, official announcements, internal communications, and emergency communication.
Yes. Displays in waiting areas can be connected to existing ticketing or call systems. This allows call numbers, waiting information, opening hours, public information, and notices about online services to be displayed in combination.
We guarantee the highest security standards with encryption, two-factor authentication and GDPR-compliant processes.
Implementation is carried out in collaboration with our system integrators. Depending on the project, we provide support with selecting hardware and locations, connecting existing systems and interfaces, as well as with installation, commissioning, and training. For ongoing operations, our Customer Success Management team is also available to assist.
We offer a free 30-day trial period with full functionality and a personal introduction.
Any more questions?
Our team is happy to help.